Privacy Policy

Thank you for visiting Bellingham Crawl Space Pros ("we," "our," or "us") at https://bellinghamcrawlspacepros.com. We respect your privacy and are committed to protecting the personal information you share with us.

1. Information We Collect

We may collect the following personal information when you book an inspection, request an estimate, contact us, or use our services:

• Name
• Email address
• Phone number (including mobile)
• Property address or nearest town
• A description of the problem or the work you are asking about
• Photographs you choose to send of your crawl space, basement, foundation, yard or property, by upload or text message
• Home inspection reports or other documents you choose to share with us
• Any other information you voluntarily provide through our contact forms, calls, texts or emails

Non-Personal Information

We may automatically collect non-personal data such as your IP address, browser type and version, device type and operating system, pages visited and time spent on our website, and referring websites or search terms.

2. How We Use Your Information

We use the information we collect to:

• Schedule inspections, prepare estimates, and carry out crawl space, drainage, waterproofing and related work at your property
• Respond to inquiries and provide customer support
• Improve our website, marketing, and user experience
• Send job updates, offers, or promotions (only if you have opted in)
• Comply with legal and regulatory obligations

Photographs and inspection reports you send are used to understand the condition of your property and to plan and price the job. We do not publish photographs of your property, or share your inspection report, without your permission.

Home inspection reports often contain details about a property sale, a buyer, a seller or a real estate agent. We use that information only to respond to your request, and we do not contact other parties named in a report unless you ask us to.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only with trusted service providers who help us operate our website, manage customer communications, or perform business functions on our behalf. These providers are required to keep your information secure and use it only as directed.

If you ask us to pass your details to another kind of specialist, such as a structural engineer, a mold remediation company, a pest control company or a radon mitigation contractor, we will share only what you ask us to share.

Mobile and Text Messaging Data

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

4. SMS and Text Messaging

If you provide your mobile number and check the SMS consent box on our inspection request form, you agree to receive text messages from Bellingham Crawl Space Pros about your inspection request, scheduling and job updates. Message frequency varies. Message and data rates may apply.

Consent to receive text messages is not a condition of any purchase.

If you text us a photo or a question without checking the consent box, we will use your number only to reply to that conversation about your job.

You can reply STOP to any message to opt out, and reply HELP for help. Opting out of text messages does not cancel work already scheduled and does not stop us contacting you by phone or email about an open inspection, estimate or job. Full program terms are in our Terms of Service.

5. Cookies and Tracking Technologies

We may use cookies and similar tools to keep our website working and to understand, in aggregate, how visitors use it. You can control cookies through your browser settings, though disabling them may affect some site functionality.

6. Data Security

We implement industry-standard safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take reasonable steps to protect your data, please note that no online system or method of storage is 100 percent secure.

7. How Long We Keep It

We keep inspection, estimate and job information, including photographs and any reports you share, for as long as we need it to respond to you, carry out and stand behind our work, and meet tax and legal record keeping obligations. You can ask us to delete your information and we will do so unless the law requires us to keep it.

8. Your Choices

You have the right to:

• Opt out of text messages at any time by replying STOP.
• Opt out of marketing emails at any time by following the instructions included in each message.
• Access or correct your information: contact us to review, update, or delete your personal information, subject to applicable law.

9. Third-Party Links

Our website may contain links to third-party websites, such as federal, state, county or city guidance on building codes, moisture, radon or rodent cleanup. These external sites have independent privacy policies. We are not responsible for their content or practices and encourage you to review their policies before providing any information.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided information to us, please contact us so we can promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after such changes constitutes acceptance of the revised policy.

12. Contact Us

Bellingham Crawl Space Pros

Our mailing address is available on request. Email us and we will send it.

Phone: (360) 555-0163
Email: office@bellinghamcrawlspacepros.com
Website: https://bellinghamcrawlspacepros.com
Service area: Whatcom County, Washington